Highlights from our reviews are shared below. All reviews can be viewed on the respective review sites.
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Robin A
07/28/2026
5.00
I had a fantastic buying experience here at City of Firsts. Brandi was absolutely amazing. When I originally went in looking for a car, I was waiting on money from the state, she happily let me look at and test drive any car I wanted, even though she knew I couldn't buy that day. She even held a vehicle for me because I was 'supposed' to get money by a certain day, then I didn't. Went back a second time with a friend who is a mechanic and we looked at several other cars, and i'm still waiting on that check. No problem. Brandi was still awesome and helpful. She worked numbers with me and we knew I'd have a couple I could get whenever my check arrived. When it did, tumrue to her word, I went up and bought the vehicle I wanted at the price I could afford. Brandi did EVERYTHING to help make sure I had a nice, reliable car to drive, and I appreciate her and her husband for everything they did for me.
Jon Niebauer
12/10/2025
5.00
This was without a doubt the best used car lot experience I have ever had. The vehicle I came to see was in the shop getting the windshield replaced when I came to see it, and they did NOT pressure me into any of their other vehicles but let me test drive several others in the interim. My wife and I drove away and did some shopping and came back to see the car we wanted when it got done and they made it happen in just a couple hours. Within the first week, I had a brake issue which turned out to be a bad seal on a new caliper, and instead of telling me it's my responsibility or to deal with the warranty company, they had me bring it back and they gave me a loaner while they fixed it straight up, no questions, no paperwork, no hassle. What a breath of fresh air, a local operation with good people who did the right thing when it mattered to the customer! Thank you, truly.
Cam Kumpf
08/18/2025
5.00
Sold me a Chevy Silverado high country. when I got home I had a check engine light, which was the catalytic converters being bad. Called city of first auto about it and they were very helpful. And wrote me a check to help me pay for it. Wonderful customer service right there!!
Shannon Baptiste
04/18/2025
5.00
Great customer service. Very happy with my purchase. Brandi is awesome
Amy Roupe
01/28/2025
5.00
I can’t say enough good things about Brandy and City of First Auto. Our credit wasn’t the greatest but she worked her butt off not only getting us approved but getting us the best deal we didn’t think was possible. This is the first time we’ve bought a car and didn’t feel like they just wanted to get a quick sale. I would recommend them again and again!
Charles Kurtz
11/23/2024
5.00
Bryce Runkle
10/23/2024
5.00
Purchased a 2000 Lincoln. Needed a number of repairs but that was accounted for in the price. Very satisfied. Fair price, great service. Painless car purchase. Would definitely recommend.
bryan
08/28/2024
4.00
Scott Pense
10/28/2023
4.00
higher mileage vehicles but affordable prices. nice staff 👍
abby matlock
10/28/2023
5.00
Such a great experience and amazing customer service! Thank you for the help on my purchase of my Grand Caravan!
